Privacy Policy

GONG is operated by the individual developer of the GONG app. For privacy questions, contact privacy@gongapp.net.

We collect information that is necessary to provide and improve the Service. The categories below describe what we may collect.

Account information

Your name, email address, account identifiers, and other basic profile information you provide.

Sign-in information

The sign-in method you choose, such as email and password, Sign in with Apple, or Google sign-in. When you use Sign in with Apple or Google sign-in, we receive a limited set of identifiers and profile information from those providers as needed to create and authenticate your account.

Portfolio, watchlist, and holdings information

The stocks, ETFs, crypto assets, and watchlist items you add to GONG, and, if you choose to enter them, your holding details — including quantities or amounts held, purchase prices or cost basis, estimated values, total portfolio value, and gain, loss, or performance-related calculations derived from this information.

We do not connect to your brokerage, bank, or exchange accounts. Portfolio and holdings information is only what you enter or import into the app.

Notification preferences and push tokens

Your push notification token, alert sensitivity, quiet hours, and other notification settings you configure in the app.

Subscription information

Subscription status, product type, and renewal or cancellation information provided by Apple or other subscription providers. We do not receive or store full payment card information.

Device, app, and debug information

Device type, operating system, app version, language, and crash or debug information used to diagnose problems and improve reliability.

Usage information

Information about how you interact with app features, settings, and alerts, used to improve the Service.

Support and feedback information

Messages, attachments, and other content you submit when contacting support or sending feedback.

We use the information we collect to:

• Create and manage your account.
• Authenticate you when you sign in.
• Personalize market alerts based on your portfolio and watchlist.
• Rank the relevance of signals to your holdings and interests.
• Generate portfolio impact explanations and summaries tailored to your portfolio.
• Send push notifications you have enabled.
• Apply your quiet hours, alert sensitivity, and other notification preferences.
• Manage subscriptions and provide access to paid features such as GONG+.
• Provide customer support and respond to your requests.
• Protect the Service from abuse, fraud, and security incidents.
• Improve app reliability, performance, and quality through bug diagnosis and usage analysis.
• Comply with legal obligations.

Some GONG features use AI or automated analysis providers to generate summaries, signal explanations, and portfolio-impact assessments.

When needed to produce a personalized result, relevant portfolio, watchlist, or holdings context together with relevant market and news context may be processed by these providers. We use these providers only to deliver the feature you requested and do not permit them to use your data to train their general-purpose models where we can control that setting.

AI-generated content may be inaccurate, incomplete, biased, or unsuitable for your circumstances. It is informational only and is not financial advice. You should verify important information independently before acting on it.

• We do not sell personal data.
• We do not show third-party ads.
• We do not share portfolio, holdings, or watchlist data with advertisers.

If you are in the European Economic Area, the United Kingdom, or another jurisdiction with similar laws, we rely on the following legal bases to process your personal data:

• Performance of a contract — to create and operate your account, deliver core Service features, and manage subscriptions you purchase.
• Consent — for push notifications and other optional choices you turn on. You can withdraw consent at any time in app or device settings.
• Legitimate interests — to keep the Service secure and reliable, support users, prevent abuse and fraud, and improve the product. We balance these interests against your rights.
• Legal obligations — to meet billing, tax, accounting, and compliance requirements, and to respond to lawful requests where applicable.

Depending on where you live, you may have the right to access, correct, delete, or export your personal data, and to object to or restrict certain processing. You can also:

• Delete your account from within the GONG app.
• Update your portfolio, watchlist, holdings, and notification preferences in the app at any time.
• Disable push notifications in app or device settings.
• Contact us at privacy@gongapp.net to make a privacy request.

We rely on third-party service providers to operate GONG. These providers process information on our behalf and are subject to their own terms and privacy practices. Categories of providers include:

• Authentication, database, and hosting providers.
• Apple, for subscriptions and payments processed on iOS.
• Push notification delivery providers.
• Market and news data providers.
• AI or automated analysis providers, where used to generate summaries, signal explanations, or portfolio-impact assessments.
• Analytics and crash reporting providers, if and when enabled in a future release.

We retain personal data for as long as needed to provide the Service and for legal, security, and billing reasons.

When you delete your account, we delete or anonymize your account data and associated portfolio, watchlist, holdings, and notification settings where reasonably possible, except for limited records we may retain for legal, billing, fraud prevention, security, backup, or other legitimate business reasons. Retained records are kept only for as long as necessary for the purpose they serve.

You can initiate deletion of your GONG account from inside the app at Profile › Manage account › Delete account. Deletion is intended to be permanent. Some limited records may be retained as described in “Data retention” above.

See Delete account for step-by-step instructions.

At this time, our website does not use advertising cookies, tracking pixels, or analytics cookies.

GONG and our service providers may process and store information in countries other than the country where you live. By using GONG, you understand that your information may be transferred to and processed in those countries, subject to appropriate safeguards.

We use reasonable technical and organizational measures designed to protect personal data. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

GONG is not intended for children. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us so we can take appropriate action.

We may update this Privacy Policy from time to time. If we make material changes, we will provide notice within the app or by other appropriate means. The “Last updated” date at the top of this page indicates when this Privacy Policy was last revised.

If you have questions about this Privacy Policy or our privacy practices, contact us at:

• Privacy: privacy@gongapp.net
• Support: support@gongapp.net